Reference

Privacy Policy at yok toto

We take your privacy seriously. When you open an account with us, every deposit through DANA, OVO, GoPay or QRIS, every live table session, and every account detail…

Account security encrypted end-to-endPayment data never sold to third partiesYour withdrawal requests verified in real timeSupport available across live chat and email
yok toto Privacy Policy at yok toto
PRIVACY SUPPORT CHANNELS

Contact Us About Your Privacy

Your privacy questions and data-access requests matter. We've set up multiple ways to reach our support team so you can ask about how we handle your information, request a copy of your personal data, or report a concern. Response times depend on the channel you choose — live chat is fastest during business hours, while email requests are addressed within 48 hours. Players in Makassar and across Indonesia can reach us the same way, and we support all local time zones.

Team online

Live Chat

Available 09:00–23:00 WIB daily. Click the support icon in the bottom-right of your account page, type your privacy question, and a team member will respond within minutes.

Email Support

Send privacy inquiries to [email protected]. Include your account email and describe your request. We aim to reply within 48 hours with your information or next steps.

Account Settings

Log into your yok toto account, go to Settings > Privacy & Data. From there you can view what personal information we hold and request corrections or deletion where applicable.

DATA PROTECTION PRACTICES

How We Keep Your Information Secure

Security and transparency are built into how yok toto operates. Every payment you make via DANA, OVO, GoPay or QRIS is encrypted from your device to our servers.

Encryption

All data transmitted between your device and yok toto servers uses TLS 1.3 encryption. Payment details are never stored in plain text and are tokenised after each transaction.

Account Monitoring

We track every login and flag unusual sign-in locations automatically. If suspicious activity is detected, your account is temporarily restricted and we notify you immediately via email.

Withdrawal Verification

Before any withdrawal to your DANA, OVO, GoPay or QRIS wallet, we verify your identity and confirm the receiving account matches our records to prevent unauthorised transfers.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your language and lobby preferences. These contain no payment or personal data; they expire when you log out.

Data Retention

Your account data is kept as long as your account is active. After closure, we retain transaction records for six months to meet local reporting requirements, then securely delete personal details.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact [email protected] with proof of account ownership to exercise these rights within 14 days.

Frequently Asked Questions About Your Data

Real questions from our players about what happens to their information, how deposits are protected, and what control they have over their privacy. Read our answers below, or contact us if something isn't clear.

We collect your name, date of birth, email address, phone number, and payment identifier — such as your DANA, OVO, GoPay or QRIS username or registered number. We also record your account creation date, login history, and device type to secure your account and comply with local law.

We retain your account transaction history and identity records for six months after closure to meet local regulatory requirements. Personal details such as your email and phone are securely deleted after this period unless you request earlier deletion via support.

Yes. Log into your account, go to Settings > Privacy & Data, and click 'Download My Data'. We'll prepare a file containing your name, email, phone, deposit history, and all recorded login dates. This usually takes 24 hours.

No. We never sell your personal data to advertisers, data brokers, or unrelated companies. We share only transaction details with payment processors like DANA, OVO, GoPay and QRIS when processing your deposits and withdrawals — and only the minimum required.

Every withdrawal requires verification — we confirm your registered payment method, check for unusual activity patterns, and may request a one-time PIN sent to your registered phone or email before funds are released to your DANA, OVO, GoPay or QRIS wallet.

Log into Settings > Profile > Edit Details to update your email or phone number yourself. To delete data, contact [email protected] with proof of account ownership. We process deletion requests within 14 days, except for records we must retain by law.

Yes, we use cookies to keep you logged in and remember your language and game preferences. Cookies contain no payment data. You can disable them in your browser settings, but you'll need to log in again each visit.